Shipping policy

Shipping Policy

Processing time: Orders are processed in 1–3 business days.

Delivery: US delivery typically takes 8–15 business days after processing. We currently ship within the United States only.

Cost: Shipping is free on all US orders.

Tracking: Every order ships with tracking. Your tracking number is emailed to you as soon as your order is on its way, and you can follow it door to door.

Delays: During busy holiday periods, carriers can take a little longer than usual. If your tracking hasn't moved for several days, contact us at support@myheathug.com and we'll look into it right away.